TRAGET Shop Website Return and exchange policy 

We want you to love your TRAGET STORE and offer a 30 day return policy for your first purchase, allowing you plenty of time to ensure that everything is just right. If you decide to return your product for any reason, please contact our customer care team with your order number and details about the product you would like to return. We will respond promptly with a Return Merchandise Authorization (RMA) number and return instructions. The RMA is required for returns. An assigned RMA number is valid for 14 days and will expire on the 15th day after the date of issuance, at which time any returned products may be refused at Traget's discretion. You are responsibe for return shipping costs. 

Product must be shipped back in the original packaging (including all contents, materials and documentation). Additionally, products must be in original or as new condition to be eligible for return under this policy. Once accepted for return, we will refund your original purchase. Note that Traget reserves the right to charge restocking fees or deductions from the refund amount if these instructions are not followed and/or for damaged product. Exchanges may be offered at our discretion. Your credit typically will be processed within 15-20 business days after receipt of your return and will post to the credit card or payment method used to make the purchase. This policy applies only to purchases made on Traget website store. Any purchase made from another retail website must be returned to that site. For purchases of the promotion product, our standard 30 days return policy is not applicable. Unopened boxes that were part of that same purchase transaction may not be returned on their own. Return requirements and process is the same as outlined above.

  • Return or exchange of a product is a right for all our customers, and it includes all the products we offer on our shop.
  • All the products offered on our shop are subject to the exchange and refund policy according to the terms and conditions stipulated on Terms of Use page.
  • Return or exchange can be made if the product is in its original condition when purchased and packed in its original packaging.
  • Return within three (3) days and replacement within seven (7) days from the date of purchase.
  • Please contact us via the Contact Us page or via our phone numbers to request a return or exchange.
  • Please take a picture and send the product with the city, address and order number specified so that it can be replaced by another product in case the product is corrupt or has a certain defect, or it is not used in accordance with the agreement.
  • The amount is returned to the customer in full if the product he received is completely different from the product presented on our website.
  • We are not responsible for expectations of customer use of the products, which we did not mention on the product page on our website.
  • Failure to follow these return conditions may result in additional fees or deductions from the refund amount, at Traget's discretion.
  • Traget product ordered and shipped to you from Traget Store as a gift may be returned for a credit to the original form of payment within our 30 day return period. Note that we only accept returns of unopened boxes within 30 days of purchase. If you decide to return your gift, please refer to the return policy above.
  • A deduction may be applicable but not mandatory and its decision rests with us, if the customer does not want the product received and that the latter has no defect or problem mentioned.


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